Effective Date: August 1, 2025
Website: https://www.evergreenkart.com
Thank you for shopping at Ever Green Kart. This Shipping Policy outlines how and when your orders are processed, shipped, and delivered. Our goal is to ensure your products reach you safely and on time.
Shipping Locations
We currently ship to Internationally to selected countries including: United States, Canada, Australia, United Kingdom, Europe (EU countries), Japan, Hong Kong, Singapore, and a few others.
Order Processing Time
- All orders are processed within 1–3 business days after receiving payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- In case of delays (stock unavailability, verification issues), customers will be notified via email or phone.
Estimated Delivery Time
International Shipping: 7 – 21 business days depends on shipping type.
- Economy Shipping: 14 – 21 Business days
- Standard Shipping: 8 – 13 Business Days
- Express Shipping: 4 – 7 Business Days
Note: Delivery times may vary due to factors such as customs clearance, public holidays, remote locations, or natural events.
Shipping Charges
- International Orders: Shipping rates are calculated at checkout based on weight, destination, and courier service.
- Any customs duties, taxes, or import fees levied by the destination country are the responsibility of the buyer.
Shipment Confirmation & Tracking
Once your order is shipped:
- You will receive an email and/or SMS with tracking information and courier partner details.
- Please allow up to 48 hours for tracking to activate after shipment.
Packaging & Handling
- All items are securely packed to prevent damage during transit.
- Fragile or handcrafted items are specially wrapped with cushioning materials.
Delays or Non-Delivery
- Evergreenkart.com is not liable for delays caused by courier service disruptions, incorrect address entries, or customs issues.
- If your order is delayed beyond expected time, contact us and we will coordinate with the courier for updates.
Lost, Stolen, or Damaged Packages
- If your package arrives damaged, please take clear video & photos of unpacking and email us within 48 hours of delivery.
- If a package is lost in transit, we will investigate with the courier and initiate a refund or replacement based on the outcome.
Address & Contact Accuracy
Please ensure all shipping details are accurate while placing the order. Evergreenkart.com is not responsible for failed deliveries due to:
- Incomplete/incorrect address
- Unreachable phone number
- Absence of the recipient
Contact Us
If you have any questions about shipping, reach out to us:
Email: support@evergreenkart.com
Business Hours: Mon–Sat, 1 PM – 12 AM IST